Reference

What the Legal Framework Means for Your Account

Access to dayli4 depends on where you are and what your state permits — we operate only where local law allows.

State-dependent accessPayPal, Venmo, Play+ coveredUS identity verificationData retention policyContact rights included
dayli4 What the Legal Framework Means for Your Account
ACCOUNT SECURITY STANDARDS

How We Handle Your Data, Cookies, and Account Access

We collect only what we need to operate your account and verify your identity under state-level requirements. Here is how each area of data and security is managed so you can make an informed call before registering.

Data Retention

We retain account and transaction records for the period required by applicable state law. After that window closes, inactive account data is removed from our active systems on a scheduled basis.

Cookie Policy

We use session cookies to keep you logged in across mobile and desktop, and analytics cookies to measure page performance. You can adjust cookie preferences in your browser or account settings at any time.

Account Security

Your account is protected by SSL encryption and a one-time passcode sent to your registered phone number at each login. If you suspect unauthorized access, freeze your account immediately via the security tab.

Requesting Changes

To update personal data, request a copy of what we hold, or ask us to delete your account records, submit a written request through live chat or the email support channel — we process confirmed requests promptly.

LEGAL CONTACT PATHS

How to Reach Us on Policy and Account Questions

If you need clarification on any term, want to exercise a data right, or believe your account was restricted in error, our support team handles legal and account-level questions directly. Use the channel that works best for your situation — live chat for quick account questions, email for formal written requests, and our help portal for documented disputes.

Team online

Live Chat

Open the chat widget from your account dashboard to reach an agent for account-level legal questions, eligibility checks, or payment dispute context in real time.

Email Support

Send formal data requests, right-to-deletion submissions, or written policy questions to our support address — we respond to policy-related emails as a priority.

Help Portal

Our help portal holds documented policy articles, state eligibility context, and the formal dispute submission form for PayPal, Venmo, or Play+ transaction concerns.

Common Legal Questions About Your Account and Rights

These are the questions we hear most often about eligibility, data rights, payment disputes, and how our terms apply to your account. If your question is not here, live chat gets you a direct answer.

Access depends on whether your state has authorized online casino or sportsbook activity. We do not operate where it is not permitted, and eligibility is verified at the point of registration.

We collect your name, address, date of birth, and a government-issued ID for identity verification. Payment details like your PayPal email or Play+ card number are stored only in encrypted form.

Yes. Submit a written request through our email support channel or live chat. We will confirm your identity first, then provide a copy of the data we hold on your account within the timeframe state law requires.

Open a dispute through the help portal, referencing your transaction ID. For PayPal and Venmo disputes, we review the transaction log and respond with a decision within the timeframe stated in our terms.

Yes. Winnings are taxable income under federal and state law. We do not withhold taxes on your behalf, and we strongly recommend consulting a tax professional regarding your reporting obligations.

We retain records for the period required by applicable state regulation. Once that retention window passes, your personal data is removed from our active systems and is no longer accessible to our team.
Reference

Legal

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.